FAQs

Two-Factor Authentication (2FA)

• What is Two-Factor Authentication (2FA)?
• Why Do I Need 2FA?
• How Do I Enable 2FA?
• How Do I Disable 2FA?
• What Does "Don't Ask Me Again On This Device" Mean?
• Why can't I access my email in my desktop or mobile email client after enabling 2FA?

Webmail Accounts FAQs

• I forgot my password
• Can my Webmail be Used on Mobile Devices?
• Create a Strong and Secure Password
• How do I Create a Free Email Account
• Webmail Top's Features

OutlookSync FAQs

• What is OutlookSync?
• Does OutlookSync have any embedded viruses, spyware, malware or other hidden files?
• Do I need Microsoft Outlook installed to use OutlookSync?
• What are the system requirements?
• What version of Microsoft Outlook do I need?
• How long does it take for the sync process to complete?

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Webmail Frequently Asked Questions

• Is completing my profile really necessary?
• Is there a way to stop the pop-up screen asking if I would like to add this email address to my contacts?
• Is there virus protection on this email platform?
• Is my profile going to stay the same?
• Will I have all my folders available?
• What is the difference between the old interface and WebMail platform?